We’re a now driven society—between streaming video, overnight shipping and instant downloading, once we’ve decided we want something we expect it to arrive more or less instantaneously. Why then, would anyone want to order a car and wait several weeks for it to arrive when they could simply choose an in-stock vehicle at their nearest dealership and drive it home the same day?
There are a few different answers to this question depending on what kind of vehicle you want and how readily available it is at the time.
Each dealer has a limited number of vehicles on their lot and their first choice is to sell you one of these. If they have the one you want, great. If not, you can decide on a “close-enough” car on the lot, try to get the dealer to trade for the vehicle you want or order the vehicle exactly the way you want it.
What is a special order?
A special order, or factory order, occurs when a client orders a specific vehicle with the color and options they want. Typically, the client will configure the vehicle online with the exact features desired and then place the order. Build Your Custom Vehicle
What are the benefits of a special order?
There are a number of cases where special ordering can be a great strategy.
- You don’t want to pay for features you won’t use
- You want the vehicle configured a specific way
- You want a vehicle that has little to no inventory available
How much can special ordering a car save?
At a bare minimum, ordering a vehicle saves dealers the insurance, lot fees and other costs involved with having a car sit in inventory. This can make them more motivated to negotiate on price since the vehicle costs them less than an in stock unit. Additionally, as discussed above, ordering avoids paying extra for unwanted features which can add up to even greater savings.
How long does a special order usually take?
Special ordering takes longer than buying a vehicle off the lot—typically 60-90 days, but with limited supplies, a special order WILL ARRIVE QUICKER THAN A STOCK UNIT for dealer inventory. Melton will be able to get your vehicle here much sooner that waiting on a stock unit.
How do I decide what I want?
Nothing replaces the touch and feel in real life. No Hassle dealerships like ours allow you to drive the different makes and models, then help create your “wish list”
Can I take advantage of current incentives?
Ordering customers will be eligible for qualifying incentives at the time of order placement or qualifying incentives at the time of final delivery, whichever is preferred.
What happens if I change my mind?
Nothing—you can change your mind at any time until you pick up the vehicle and sign the final paperwork. If you have put down a fully refundable deposit, this should be returned to you.
What if I need a new car immediately?
If you need a new car immediately, special ordering is probably not your best option. If the car you want is not available, you will need to compromise on color and options, or look at cars that have similar features that will meet your needs.
How do I place a special order?
Glad you asked! Click on the button below to see how easy it is to start research and compare.
At Melton Ram Chrysler Dodge Jeep, we have specialized in the custom order process for nearly a quarter of a century! Give me a call, I’ll be happy to help!
New Car Manager